NHS-FPX 5004 Communication, Collaboration, and Case Analysis for Master’s Learners Leadership and Group Collaboration Lynnette Lakeland Medical Clinic

Hello Lynnette! I hope this mail finds you in the best of health. I am writing you this email in response to our discussion on the current issue and to let you know how thrilled and excited I am to help you with this. So, before starting, I would like to show my gratitude and excitement for taking on the proposed project, and I assure you that I will do my best to complete this project.

I am a firm believer in the prospect that effective and efficient leadership are the key to the success of any organization, and they become key aspects of any healthcare facility to bring revolutionary changes. Therefore, I am thrilled to be a part of this project, as I believe that it is a great opportunity for me to enhance my skills while being able to grow with my organization. I feel happy that the senior management has shed light on such a sensitive topic and believe that you are right that we only see individuals’ records and qualifications, but focusing on their ability to interact with diverse populations is a key element of working at Lakeland Medical Center.

I understand that you and the senior management are focused on dealing with cultural competence and diversity acceptance, and I would agree with your concerns. Cultural competence is significant for understanding an individual and their environment (Georgetown University, 2018). I believe that cultural competency allows individuals to fully comprehend the patient’s histories, how patients interpret their reality, how they communicate, what motivates them, and how we can use their cultural references to help them manage their issues (Tulane University, 2021).

NHS FPX 5004 Assessment 2 Leadership and Group Collaboration

Studies have highlighted that cultural competency is the ability to effectively deliver health care services that meet the social, cultural, and linguistic standards of the specific culture, which helps improve communication, ensures that the patient feels comfortable and safe, and allows the professionals to accurately disseminate accurate information without losing the meaning of the conversation in translation (Stubbe, 2020).

To handle the issue of cultural competency and diversity, the learners have to open their minds to global acceptance, and a leader must be responsive to all the cultural perspectives and backgrounds of their teams as well as their patients (Nair & Adetayo, 2019). Similarly, a leader should be able to build relationships with their team and patients and create an environment of trust and success where they can all be themselves without fearing that they are being judged for belonging to a certain racial or ethnic group (Tanneau & McLoughlin, 2021). Furthermore, the key to effective leadership is effective and active communication.

NHS FPX 5004 Assessment 2 Leadership and Group Collaboration

A leader must be able to manage diversity and cultural competency issues and should be able to communicate effectively while keeping cultural relevance in mind. A leader must be well-read and self-critical because it is normal for individuals to not know it all (Khalili & Price, 2021). Thus, a leader needs to be competent enough to continue the process of earning and reading cultural perspectives on medication and healthcare, along with being self-critical so that if they know they cannot handle a certain case, they will refer it to a professional who is competent enough to do so. Adding to this, a leader must be aware of all of their own biases and should work on overcoming them so that they can provide better services.

We can find many amazing examples in our surroundings, such as Dr. Neerja Singhe, Behavioral Clinical Director in St. Paul, Minnesota, US, who exceptionally exhibits most of the leadership characteristics listed above. Dr Singhe shows her leadership keeping in mind the cultural perspectives of the team that she leads, which make her a culturally competent leader in her field.

Moreover, she is a well-read leader who does self-critisicm to improve her leadership skills and bring positive changes in her team as well. Dr Singhe and I have various similarities in our leadership qualities, for example, I am very well aware of the diversity issues, and being a part of a diverse culture, I know firsthand about the challenges and struggles associated with the healthcare system. My action of promoting inclusivity and acceptance of the diversity whereby teaching nursing staff to provide equitable care to every individual patient regardless of their social determinants is a clear example for dealing and accepting diversity.

NHS FPX 5004 Assessment 2 Leadership and Group Collaboration

Another similarity is that I am well-read and culturally competent, as you know from my experience dealing with different ethnic and racial groups, whereby in a similar incident where